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Archived: Westleigh

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Inspection report

Date of Inspection: 16 January 2013
Date of Publication: 9 March 2013
Inspection Report published 9 March 2013 PDF

People should be given the medicines they need when they need them, and in a safe way (outcome 9)

Meeting this standard

We checked that people who use this service

  • Will have their medicines at the times they need them, and in a safe way.
  • Wherever possible will have information about the medicine being prescribed made available to them or others acting on their behalf.

How this check was done

We reviewed information sent to us by other organisations, carried out a visit on 16 January 2013, observed how people were being cared for and checked how people were cared for at each stage of their treatment and care. We talked with people who use the service, talked with staff, reviewed information sent to us by commissioners of services and reviewed information sent to us by local groups of people in the community or voluntary sector.

Our judgement

People were protected against the risks associated with medicines because the provider had appropriate arrangements in place to safely manage them.

Reasons for our judgement

We looked at how medicines were handled because we found some shortfalls when we visited the home in November 2012. The provider sent us a detailed action plan about how improvements were going to be made and we found this had been followed. We found appropriate arrangements for medicines recording, handling and safe administration. Records we checked were generally complete and accurate and medicines could be accounted for because their receipt, administration and disposal were clearly recorded. Our checks found medicines were usually given to people correctly.

Medicines were safely stored throughout the visit and they were administered to people in an organised and safe way. Stocks of medicines were well managed and in built stock checks helped make sure medicines were being safely administered.

We looked at the information kept about medicines and found some good improvements. Written plans for creams and when required medicines had been written. These contained clear instructions for staff about how to use these medicines correctly.

Care workers had all received medicines handing training and assessments of their competency were to be completed within the coming weeks. This will help make sure care workers have the necessary skills to handle medicines safely. The provider might find it useful to note that we found an inconsistent approach to auditing medicines. We saw no evidence of formally recorded audits but were told these were planned to start soon. Having efficient auditing systems helps identify errors so that actions are taken to help prevent them happening again.