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Inspection Summary


Overall summary & rating

Good

Updated 16 March 2021

The Firs Care Home is a care home providing accommodation and personal care for up to 26 older people who may be living with dementia. At the time of our visit 19 people lived at the home.

We found the following examples of good practice.

¿ On arrival at the home visitors were screened for symptoms of COVID-19. There were PPE packs available to ensure their visit could take place safely in line with current guidance.

¿ People were supported to maintain contact with relatives. For example through phone calls, video calls and regular newsletters. There was a designated visiting space in place which visitors could access via a separate entrance. This space was divided by a perspex screen which meant people were able to see and talk to their visitors in a safe and comfortable environment. The provider noted that the perspex screen restricted people’s ability to be able to hear each other clearly. Therefore, the room was fitted with a microphone and speaker to improve sound.

¿ Specific training around infection prevention and control for Covid-19 had been given to staff to promote awareness and good practice.

¿ There is a designated domestic staff team to maintain housekeeping and ensure frequent cleaning of the home including all touch points.

Inspection areas

Safe

Good

Updated 16 March 2021

Further information is in the detailed findings below.

Effective

Good

Updated 16 March 2021

Caring

Good

Updated 16 March 2021

Responsive

Good

Updated 16 March 2021

Well-led

Good

Updated 16 March 2021