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Inspection Summary


Overall summary & rating

Good

Updated 4 February 2021

Longlands Care home provides personal care and accommodation for up to 43 adults, some of whom are living with a dementia type illness. At the time of this review 26 people were living at the service. Longlands Care Home is a detached building set out over two floors. Each floor has their own adapted facilities.

We found the following examples of good practice.

• Systems were in place to manage and prevent people, staff and visitors from catching and spreading infections. The home supported staff and people with social distancing. Additional cleaning was being carried out.

• Staff had undertaken training in putting on and taking off PPE, hand hygiene and other Covid-19 related training. Infection control champions were in place. These were staff who monitored staff practices to ensure the correct procedures were followed. The provider continuously passed on important information about Covid-19 to staff.

• Staff supported people’s emotional and social wellbeing. People were supported to keep in contact with friends and relatives through telephone calls and social media. Outdoor visiting had ceased, in line with national guidance, at the time of this inspection.

• The home was following national guidance for anyone moving into the home. Staff worked with people and their relatives to ensure they were aware of isolation procedures should they be needed. People were supported by a dedicated staff team who ensured any feelings of isolation and loneliness reduced. This included a range of individual social activities and contact with friends and family.

• Infection control audits and checks were carried out. The registered manager spoke positively about the hard work and dedication which staff had shown, which had helped to minimise the impact of the pandemic on people’s health and wellbeing.

Inspection areas

Safe

Good

Updated 4 February 2021

We were assured the service was following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 4 February 2021

Caring

Good

Updated 4 February 2021

Responsive

Good

Updated 4 February 2021

Well-led

Good

Updated 4 February 2021