Linear Park Residential Care Home

Updated 17 February 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control practice was safe and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.

This inspection took place on 15 January 2021 and was announced.

Updated 17 February 2021

Linear Park is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. Linear Park is registered to provide accommodation, personal and nursing care for up to 31 people. There were 31 people living at the service at the time of the inspection.

At our last inspection we rated the service good. At this inspection we found the evidence continued to support the rating of Good. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection. At this inspection we found the service remained Good.

Risks people faced were identified and measures were put in place to reduce the likelihood of harm occurring. Staff knew the different types of abuse and how to recognise and report any concerns they had. People were kept safe by the right amount of suitably skilled staff. The process for recruiting new staff was safe and thorough. Background checks were carried out to ensure staff were suitable for their role. Procedures were followed to ensure people received their medicines safely.

People received care and support from staff who received appropriate training and supervision for their role. People's rights and best interests were promoted in line with the Mental Capacity Act 2005. People's dietary needs were understood and met and people enjoyed a variety of food and drink appropriate to their needs.

People were treated with dignity and respect and their privacy, dignity and independence was promoted. Positive relationships had been formed between people who used the service, family members and staff.

People's needs were assessed, planned for and kept under review. People received person centred care which was responsive to their needs. A complaints policy and procedure was made available to people and relevant others. People and family members knew how to complain and they were confident that they would be listened to.

The leadership of the service was inclusive and positive. The quality and safety of the service was assessed and monitored and the required improvements were made so that people received a service which was safe, effective and responsive to their needs.

Further information is in the detailed findings below.