Sherwood Lodge Independent Healthcare

Updated 17 December 2025

Date of Assessment: 11 to 19 February 2026.

The service is a nursing home which provides accommodation and support to adults of all ages who live with mental health conditions. At the time of our inspection, 17 people were living at the home.

We carried out this assessment to review actions taken by the provider following our last inspection. The previous report was published in July 2023. At that time, the service was rated requires improvement in the safe, effective, responsive and well led key questions, and overall. There were breaches of regulations relating to safeguarding, premises and equipment, good governance and staffing.

In this assessment, we reviewed all the quality statements under the safe, effective, responsive and well led key questions. We found improvements had been made and the provider was no longer in breach of regulations. The ratings for these key questions have changed to good. The ratings for the quality statements we did not assess remain unchanged. This means the overall rating for the service has changed to good.

The restrictions which were placed on people had been reviewed to ensure they were proportionate and did not amount to blanket restrictions. People were empowered and supported to be as independent as possible, and staff were strong advocates for them when required. There was a focus on independence, recovery and positive risk taking alongside any necessary restrictions for safety. People were sensitively supported to make decisions or give consent.

Changes had been made to improve the environment. All rooms were now private and personalised and there was ongoing redecoration and maintenance throughout the home. Staff knew people well. They respected people’s privacy and dignity and were kind and compassionate in their approach.

Improvements had been made to governance and oversight which helped the registered manager identify shortfalls and take action where necessary to ensure good quality care was provided. Staff worked closely with other agencies to ensure people received effective support and joined up care. Professionals gave positive feedback about the service.

Staff compliance with training and supervision had improved, and staff told us they felt well supported. Staff were positive about working at the service and felt able to raise concerns or provide feedback.

Risks and people’s needs were robustly assessed, and staff were able to clearly describe how they safely supported people in day to day care. Care plans were clear and person-centred and were regularly updated to ensure information remained relevant.

Updated 17 December 2025

We spoke with people who lived at the service and their relatives to help us understand people’s experiences. We spent time at the service and made phone calls to relatives. This helped us understand people’s views and assess whether they received good care. People and relatives gave us positive feedback and said they felt safe and were supported by kind and compassionate staff. Comments included, “The staff are so kind, they’re lovely” and “The staff look after [Name] really well. They do a great job.”

Care and support were consistently person centred. People and relatives shared positive feedback about individual staff members. They also knew the registered manager well and spoke highly of them.

People and relatives told us there were enough staff to provide effective support, and said staff were good at their jobs. The staff team was well established and consistent, and people and relatives felt this was important. They said staff treated people with dignity and respect.

People and relatives understood that some restrictions were needed because of risks to or posed by individuals. Sometimes people would like there to be less restrictions, but they accepted the reasoning for this. Relatives felt staff balanced the needs of their family members with safety and risk management. They said staff knew people well and kept them safe.

People and relatives were happy with individual bedrooms and communal spaces at the home. They told us the service always appeared clean and hygienic, and they were complimentary about the food which was provided.

Relatives felt able to raise any concerns with staff and managers if needed. They were confident these would be taken seriously and issues addressed if possible.