Archived: Clevedon Court Nursing Home

Updated 3 March 2021

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.

As part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control practice was safe, and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.

This inspection took place on 8 February 2021 and was announced.

Updated 3 March 2021

Clevedon Court Nursing Home provides accommodation for people who require nursing or personal care for up to 50 people. During the inspection there were 36 people living at the home.

The accommodation is arranged over two floors, with bedrooms on both floors all with en-suites. The home has various lounges and sitting rooms, offices, a medicines room, kitchen facilities, communal bathrooms and toilets.

At the last inspection, the service was rated Requires Improvement. You can read the report from our last comprehensive inspection by selecting the 'all reports' link for Clevedon Court Nursing Home on our website at www.cqc.org.uk. The provider provided an action plan of how they were going to address the shortfalls found during that inspection.

At this inspection we rated the service as Good.

People were not having their views sought for the purposes of continually evaluating and improving such services.

People felt safe and staff were able to identify abuse and who to go to.

People were supported by adequate numbers of staff to meet their individual needs.

People received their medicines safely although some records required improving.

People had a personal evacuation plan in place in case of an emergency. Care plans contained risk assessments and support plans confirmed people’s individual needs.

The service was working within the principles of the Mental Capacity Act. Capacity assessments were in place including best interest decisions if required.

People had mixed views on the meals provided at the home. We observed people having choice and different meal options, however, there was little opportunity to sit at a dining table due to their being minimal tables and chairs in the dining rooms.

People had referrals made when their health needs changed and most records confirmed people’s individual daily intake of fluid although one person didn’t have an accurate record of their fluid output.

People felt supported by staff who were kind and caring and who respected their privacy and dignity.

People were given choice about how they spent their time and we observed people spending time in their rooms, the communal areas and visitors were free to visit when they wished.

Care plans contained important information relating to people’s like and dislikes, their previous occupation, families and routines. Pre-admission assessments were undertaken prior to people living at the home. Where complaints were raised these were investigated although the providers complaints policy needed updating.

Quality assurance systems identified shortfalls and actions required. People and staff were happy in the home and all felt it was a homely positive environment.

Notifications were made when required and people were encouraged to remain independent.