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Inspection Summary


Overall summary & rating

Good

Updated 16 February 2021

Easterlea Rest Home provides accommodation, personal care and support for up to 17 older people. At the time of our inspection there were 15 people living in the home.

We found the following examples of good practice.

There were procedures in place to support safe visiting, including appointments, temperature checks on arrival, provision of masks and aprons and use of a designated window visiting area where people sat behind closed patio doors and communicated by using the homes mobile phone, a gazebo is available to provide shelter to visitors.

People in the service were able to communicate with family and friends by using skype and telephone calls.

Indoor visits had been suspended at the time of the inspection as the registered manager had received concerns from relatives about indoor visits, the registered manager consulted with family, people living in the service and carried out a risk assessment where a decision was made to suspend indoor visits with the exception of visiting people receiving end of life care. The registered manager will review the risk assessment weekly and continue to consult with family and people living in the service.

The provider routinely tested people and staff for COVID-19. Staff had access to rapid response lateral flow tests (LFD) as well as standard Polymerase Chain Reaction (PCR) tests.

New admissions to the service were supported in line with best practice guidance. Admissions were expected to provide recent COVID-19 test results, were further tested by the service following admission and isolated upon arrival to minimise risk of potential infection to existing residents.

Staff had been trained in infection control practices and posters were displayed throughout the home to reinforce procedures.

The care home was kept clean. Staff kept detailed records of their cleaning schedules, which included a rolling programme of continuously cleaning high touch surfaces, such as light switches, grab rails and door handles. We also saw communal areas were kept uncluttered so cleaning could take place effectively. There were appropriate laundry processes in place.

The service had an adequate supply of personal protective equipment (PPE) to meet current and future demand. Staff were using this correctly and in accordance with current guidance and disposal was safe at the time of this inspection.

Inspection areas

Safe

Good

Updated 16 February 2021

Inspected but not rated

Effective

Good

Updated 16 February 2021

Caring

Good

Updated 16 February 2021

Responsive

Good

Updated 16 February 2021

Well-led

Good

Updated 16 February 2021