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Inspection Summary


Overall summary & rating

Good

Updated 28 January 2016

We carried out the unannounced inspection on 15 and 16 December 2015. Church Farm Nursing Home is run and managed by Church Farming Nursing Home Ltd. The service provides accommodation and nursing care for up to 44 people. On the day of our inspection 44 people were using the service. The service supported people living with varying stages of dementia.

The service had a registered manager in place at the time of our inspection. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons.’ Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act and associated Regulations about how the service is run.

People were protected from the risk of abuse and staff had a good understanding of their roles and responsibilities if they suspected abuse was happening. Staffing levels were sufficient to support people’s needs and people received care and support when required. People received their medicines as prescribed and the management of medicines was safe.

People were supported by staff who had received training that gave them the knowledge and skills to undertake their roles. People were supported to make decisions and where there was a lack of capacity to make certain decisions; people were protected under the Mental Capacity Act 2005. People were not deprived of their liberty without the required authorisation.

People were protected from the risks of inadequate nutrition. Specialist diets were provided if needed. Referrals were made to health care professionals when needed.

People who used the service, or their representatives, were encouraged to contribute to the planning of their care and they were treated in a caring and respectful manner. We saw staff were kind and compassionate when supporting people.

People were supported to pursue a varied range of social activities within the home and the broader community. People also felt they could report any concerns to the management team and felt they would be taken seriously.

People who used the service, or their representatives, were encouraged to be involved in the running of the home and systems were in place to monitor the quality of service provision. People also felt they could report any concerns to the management team and felt they would be taken seriously.

Inspection areas

Safe

Good

Updated 28 January 2016

The service was safe.

People were safe as the provider had systems in place to recognise and respond to allegations of abuse.

Risks to people’s safety were appropriately assessed.

People received their medicines as prescribed and medicines were managed safely.

There was enough staff to meet people’s needs and staff were able to respond to people’s needs in a timely manner.

Effective

Good

Updated 28 January 2016

The service was effective.

People were supported by staff who had received training and supervision to ensure they could perform their roles and responsibilities effectively.

People were supported to make independent decisions and procedures were in place to protect people who lacked capacity to make decisions.

People were supported to maintain a nutritionally balanced dietary and fluid intake and their health was effectively monitored.

Caring

Good

Updated 28 January 2016

The service was caring.

People’s choices, likes and dislikes were respected and people were treated in a kind and caring manner.

People’s privacy and dignity was supported and staff were aware of the importance of promoting people’s independence.

Responsive

Good

Updated 28 January 2016

People were supported to make complaints and concerns to the management team.

People residing at the home, or those acting on their behalf, were involved in the planning of their care when able and staff had the necessary information to promote people’s well-being.

People were supported to pursue a varied range of social activities within the home and the broader community.

Well-led

Good

Updated 28 January 2016

The service was well led.

People felt the management team were approachable and their opinions were taken into consideration. Staff felt they received a good level of support and could contribute to the running of the service.

There were systems in place to monitor the quality of the service.