Updated 22 August 2024
Green Trees Care Home is a ‘care home’ providing personal care and support to people including people living with dementia. At the time of the assessment, the service was supporting 16 people with their personal care needs. This assessment has been completed following the Care Quality Commission (CQC) new approach to assessment; Single Assessment Framework. This was an unannounced assessment, which means the provider was not told an assessment was going to be starting beforehand. We conducted this assessment in response to concerns raised to both CQC and the local authority regarding management of the home, medicines management and quality of care. We assessed a total of 9 quality statements from the safe, caring, responsive and well-led key questions. The scores for these areas have been combined with scores based on the key question ratings from the last inspection.