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Inspection report

Date of Inspection: 1 April 2011
Date of Publication: 4 May 2011
Inspection Report published 4 May 2011 PDF | 90.01 KB

People should be cared for in a clean environment and protected from the risk of infection (outcome 8)

Meeting this standard

We checked that people who use this service

  • Providers of services comply with the requirements of regulation 12, with regard to the Code of Practice for health and adult social care on the prevention and control of infections and related guidance.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 01/04/2011, checked the provider's records, observed how people were being cared for, looked at records of people who use services, talked to staff and talked to people who use services.

Our judgement

The systems in the home have improved and the management team are acting to ensure that the home is odour free and clean. This ensures that people are not at risk of unnecessary infection.

User experience

We observed the home was clean. We saw staff carrying out cleaning around the home outside of meal times.

Other evidence

The bathrooms and toilets were clean and odour free. There was soap in all of the bathrooms. There were signs in pertinent positions around the home advising people to wash their hands to help prevent infection.

There was an odour that was noticeable in the hallway at the start of the visit which had been discussed with the management at the previous visit. This odour had reduced to some extent. The management team confirmed they had ordered new secure laundry trolleys with hinged lids to keep dirty laundry contained. They have also investigated other types of carpet cleaning equipment. The management team have also confirmed they would be looking at other methods to manage one person’s inappropriate toileting habits. The actions carried out by the management team will create a better environment for the people that use the service and their visitors.

The material under the dining room table clothes which was badly stained at the previous visit had been replaced with new table protectors. This means that infection control standards are no longer compromised for people using the service.

The seating in the lounge which had ingrained stains on it had been cleaned. This means that people are not put at unnecessary risk of infection.