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Inspection report

Date of Inspection: 11 February 2011
Date of Publication: 7 April 2011
Inspection Report published 7 April 2011 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Not met this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

The registered provider has not made suitable arrangements to ensure that people who use services are safeguarded against the risk of abuse, because entry systems into the home was not guaranteeing the safety of people who use services.

User experience

On this occasion we did not speak to people about this outcome area.

Other evidence

The management team have provided relatives with the code to access the home. This enables relatives to come and go and see their family member when they wish. We were informed this is part of the ethos of the home. The manager discussed the benefit to relatives particularly those people that visit late in the evening.

We discussed the fact that currently the measures in place mean that the safety of the people that use the service cannot be guaranteed. This is because an unauthorised person could gain access to the home without the knowledge of the service, which puts the people who use services at risk. There was agreement that the code system would be changed to eliminate this risk.

The Local Authority is currently investigating a safeguarding alert at the service and we will be informed of the outcome of the investigation on completion.