Kirkstall Lodge

On this page

• Overview
• Assessing needs
• Delivering evidence-based care and treatment
• How staff, teams and services work together
• Supporting people to live healthier lives
• Monitoring and improving outcomes
• Consent to care and treatment

Effective – this means we looked for evidence that people’s care, treatment and support achieved good outcomes and promoted a good quality of life, based on best available evidence. At our last assessment we rated this key question as good. At this assessment the rating has remained as good. This meant people’s outcomes were consistently good, and people’s feedback confirmed this.

This service scored 75 (out of 100) for this area. Find out what we look at when we assess this area and How we calculate these scores.

The provider carried out comprehensive assessments of people's health, wellbeing, care, and communication needs to ensure they received effective, person-centred support.

People’s care plans were detailed and clearly reflected people's individual needs, preferences, routines, and desired outcomes though they were lengthy. Some sections of the care plans appeared to be focused on staff tasks rather than people but, the provider recognised this. At the time of our visit, they were addressing and revising these as they transitioned to and implemented a new electronic care record system.

The provider planned and delivered people’s care and treatment with them, including what was important and mattered to them. They did this in line with legislation and current evidence-based good practice and standards.

We did not look at How staff, teams and services work together during this assessment. The score for this quality statement is based on the previous rating for Effective.

We did not look at Supporting people to live healthier lives during this assessment. The score for this quality statement is based on the previous rating for Effective.

The provider routinely monitored people’s care and treatment to continuously improve it. They ensured that outcomes were positive and consistent, and that they met both clinical expectations and the expectations of people themselves.

Care records reflected good practice and guided staff to deliver safe support, including clear monitoring of hydration, nutrition and wellbeing. The provider worked with health care professionals to attend appointments and reviews. Plans centred on people’s preferences to ensure people received personalised care.

The provider told people about their rights around consent and respected these when delivering person-centred care and treatment.

The provider assessed people's capacity to make specific decisions and recorded this appropriately within care records. Where people lacked capacity, decisions were made in their best interests in line with legal requirements and with input from relatives and relevant professionals where appropriate. Records showed best-interest decisions were clearly documented and reflected people's rights, preferences, and wellbeing.