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Inspection Summary


Overall summary & rating

Good

Updated 25 June 2019

About the service:

Kirkstall Lodge is registered to provide accommodation and personal care for up to five people with a learning disability. At the time of our visit five people were living in the home.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People’s experience of using this service:

People received safe care and support as the staff team had been trained to recognise signs of abuse or risk and understood what to do to safely support people. A positive approach to risk taking was followed to ensure people’s independence was maintained. Staff were aware of their responsibilities in safeguarding people from abuse and had developed open and trusting relationships with people.

People received safe support with their medicines by staff who had received training and who had been assessed as competent. There were systems in place to respond to any medicine errors and regular checks were carried out to ensure that people were receiving the right medicine at the right time.

The provider supported staff in providing effective care for people through person-centred care planning, training and supervision. People were promptly referred to additional healthcare services when required.

Staff members followed effective infection prevention and control procedures. When risks to people’s health and welfare were identified, the provider acted to minimise the likelihood of occurrence.

The provider followed safe recruitment practices when employing new staff members. People were supported by staff who received training, supervision and support to help them undertake their role. Staff understood people's needs and provided them with the care and support they needed. People were supported to maintain a healthy diet and had choice regarding the food and drinks they consumed.

People accessed health and social care professionals when required. Staff understood and supported people in line with the requirements of the Mental Capacity Act 2005. People gave consent to care and treatment. Those who were unable to make decisions about their own care received appropriate support to do so. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People received help and support from a kind and compassionate staff team with whom they had developed positive relationships. People were supported by staff members who were aware of their individual protected characteristics like age and gender and disability. People had choice and control over their lives and staff supported them in the least restrictive way possible. Policies and systems supported this practice.

People received a personalised service and were involved in developing their care plans. Staff knew people’s life histories, preferences and routines. Activities were based around people’s choices and people were supported to take part in the running of their home. There was a positive culture where people, staff and relatives felt listened to. The registered manager felt supported by the provider and this flowed through the service.

People were provided with information in a way they could understand. The provider had systems in place to encourage and respond to any complaints or compliments from people or those close to them. There was regular involvement by families and relatives and external servic

Inspection areas

Safe

Good

Updated 25 June 2019

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 25 June 2019

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 25 June 2019

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 25 June 2019

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 25 June 2019

The service was well-led.

Details are in our well-led findings below.