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Archived: Beechwood - Care Home with Nursing Physical Disabilities Requires improvement

The provider of this service changed - see new profile

Inspection Summary


Overall summary & rating

Requires improvement

Updated 14 August 2019

About the service

Beechwood is a care home providing personal and nursing care for up to 26 adults with physical disabilities, acquired brain injuries, sensory impairments and learning disabilities in one adapted building. At the time of our inspection there were 17 people living at the service.

People’s experience of using this service and what we found

The providers systems and processes had not been robust, which put people at risk of financial abuse. Once this had been identified these systems had been improved to protect people from harm. A separate review of a specific incident is currently underway and was not reviewed as part of this inspection.

At this inspection we checked and found improvements had been made to audit systems and processes. The provider and registered manager must now demonstrate they can consistently meet the regulation and demonstrate continuity in a well led service.

There was a large number of staff vacancies at the home and the provider relied heavily on agency staff to ensure staff numbers were maintained. Staff recruitment was safe and there were enough staff to provide people with the person-centred support they needed. Staff received the training and support they needed to carry out their roles effectively.

Care plans were person-centred and were reviewed regularly although people and were appropriate their relatives were not always involved. They gave detailed information to staff to guide them on the care and support people needed.

People felt safe living at the home. The home was clean. Risks were managed. Medicines were managed safely. Staff helped people to stay healthy and people had access to a range of health care professionals.

Staff interacted with people in a kind and sensitive manner. People seemed relaxed and comfortable in the company of staff. People spoke positively about the staff who supported them. Everyone was positive about the registered manager and the way the service was organised and run.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

There was a range of activities on offer, both in the home and in the community to help prevent people becoming socially isolated and to keep people active. People were supported to have access to work opportunities.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection (and update)

The last rating for this service was requires improvement (report published 20 July 2018) and there was one breach of regulation. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

Why we inspected

This was a planned inspection based on the previous rating.

Follow up:

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Requires improvement

Updated 14 August 2019

The service was not always safe.

Details are in our safe findings below.

Effective

Good

Updated 14 August 2019

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 14 August 2019

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 14 August 2019

The service was responsive.

Details are in our responsive findings below.

Well-led

Requires improvement

Updated 14 August 2019

The service was not always well-led.

Details are in our well-led findings below.