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Archived: Bevan House

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Inspection report

Date of Inspection: 14 October 2011
Date of Publication: 14 November 2011
Inspection Report published 14 November 2011 PDF | 87.24 KB

People should be cared for by staff who are properly qualified and able to do their job (outcome 12)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by staff who are fit, appropriately qualified and are physically and mentally able to do their job.

How this check was done

We reviewed all the information we hold about this provider, carried out a visit on 14/10/2011, looked at records of people who use services, talked to staff and talked to people who use services.

Our judgement

The registered provider had met the compliance action for this outcome set at our last review of compliance. We found that the home no longer relied heavily on foreign students without any previous qualifications or experience of working in care.

User experience

On this occasion we did not speak to people about this outcome area.

Other evidence

At our last review of compliance we found that Bevan House relied heavily on foreign students without any previous qualifications or experience of working in care, the staff turnover was high. People who used the service were not being offered a consistent approach to their support and care needs.

The improvement plan stated that the acting manager had actioned the recruitment of a qualified and experienced new member of staff and a male member of staff had been transferred over from Unicorn House. Induction had already been conducted by the acting manager and supervision would be ongoing.

The operations manager told us that due to the people who use the service moving out staff had been offered redundancy. Staff agreed to stay on working at the home until the remaining people who use the service had moved. The operations manager showed us the staffing roster; this indicated that only one foreign student worked at the home.