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Generations Care Agency Limited Good

All reports

Inspection report

Date of Inspection: 13 October 2011
Date of Publication: 4 January 2012
Inspection Report published 4 January 2012 PDF

Overview

Inspection carried out on 13 October 2011

During an inspection in response to concerns

People told us �they were very satisfied with Generations and they fitted in with any change to times I have�

They told us� I get the same carer each time, and they are always on time,�

We were told that families are happy with the care their relative receives especially as when they do not live near by they know some one is going in.

We were told that they feel comfortable with the care provided and that the agency is �wonderful and l could not manage without them.�

We were told that they all had a care plan and people were aware of its contents.