• Care Home
  • Care home

Archived: Edenside

Holme Street, Appleby In Westmorland, Cumbria, CA16 6QU (017683) 51163

Provided and run by:
Cumbria Care

All Inspections

24 June 2013

During a routine inspection

People told us they were very happy living at Edenside and were pleased with the support they received. We had comments from people who lived in the home as well as visitors we met on the day.

Comment s included,

'I find the staff very professional nut also very warm and caring'.

'I really like living here and why would I want to complain about anything'

'The staff are very kind and help me just when I need it'.

The care plans we saw were person centred. We saw information about life histories and personal preferences had been recorded. Risk assessments were in place that ensured the safety of the people who lived in the home.

Medicines were well managed and the records we looked at were accurate and up to date. People received their medicines at the right time and in the correct dosage.

Staffing levels were good and met the needs of the people living in the home. The staff team was skilled, knowledgeable and well supported.

The service had received no formal complaints and people in the service told us that if they had any concerns they would speak to the manager immediately.

15 August 2012

During a routine inspection

People told us they were happy living in Edenside. They could make informed choices about how they spent their time and the food they ate. They were very appreciative of the care and support they received and were glad they had made the choice to move in.

Relatives we spoke with were also happy with the care their familiy members received.

Comments from people living in the home included,

"The staff always ask me what I want to do and wait while I make up my mind".

"We are allowed to choose where we have our meals and can stay in our rooms if we wish.

'You get well treated here, I have no complaints.'

"The staff are very good, they will do anything for you."

Visitors told us,

"My relative always looks well and the staff arer eally good. We are happy and do not have any problems with the care provided. We have been coming here for a number of years now".

10 August 2011

During a routine inspection

All the people we spoke to during our visit to Edenside were very complementary about the care and support provided.

Residents said,

'I love living here and I can help with some sewing like I did when I lived at home.'

'The food is very good and always enough'

'The staff are very kind and always help me when I ask'

'I enjoy going to the church service and I attend my own church on Sunday'

Visitors commented'

'My mother is well cared for and the staff are warm, friendly and very supportive. They are like an extended family.'