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Revitalise Netley Waterside House Good

The local authority has identified this service as suitable to care for people discharged from hospital with a positive coronavirus (COVID-19) test result. We have checked it meets the infection prevention and control standards we expect. Find out more about these checks

Inspection Summary


Overall summary & rating

Good

Updated 21 November 2020

Revitalise Netley Waterside House is one of three centres provided by Revitalise Respite Holidays, a national charity providing respite care and short breaks in a holiday setting for guest’s living with either a physical disability, learning disability, sensory impairment or dementia. The service provides 24-hour personal and nursing care for those that need this.

Revitalise Netley Waterside House had been identified for use by the Local Authority as a designated care setting in response to the Winter Plan for people discharged from hospital with a positive Covid-19 status with 19 beds available. During this inspection we only looked at the identified designated setting. At the time of inspection there was no one staying in the designated care setting.

Revitalise Netley Waterside House is a 'care home'. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided.

We found the following examples of good practice.

• Information was easily accessible on arrival, or before visits, to ensure visitors followed guidance, procedures and protocols to ensure compliance with infection prevention control. All visitors were screened for symptoms of acute respiratory infection before being allowed to enter the home, alongside having their temperatures taken. There was no routine visiting, however, by exception arrangements were in place for people on end of life care to receive visitors.

• All members of staff worked in only the designated care setting, this included part-time and agency staff.

• Staff were trained and knew how to immediately instigate full infection control measures to care for people with Covid-19..

• Arrangements were in place so staff could appropriately socially distance during breaks, handovers and meetings.

• Cleaning staff had cleaning schedules, which they were required to complete which included evidence that high touch areas were regularly cleaned. For example, light switches, TV remotes and door handles.

• The service had appointed a dedicated lead to deal with all hospital discharges and ensure people were received safely into the service in accordance with national guidance.

We were assured that this service met good infection prevention and control guidelines as a designated care setting.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 21 November 2020

We were assured the service were following safe infection prevention and control procedures to keep people safe

Effective

Requires improvement

Updated 21 November 2020

Caring

Good

Updated 21 November 2020

Responsive

Good

Updated 21 November 2020

Well-led

Good

Updated 21 November 2020