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Inspection Summary


Overall summary & rating

Outstanding

Updated 28 August 2020

About the service

5 Horse Leaze is a short break service based in an accessible bungalow. The service provides respite support and accommodation and personal care for up to six people with a learning disability. At the time of the inspection there were three people using the service.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People’s experience of using this service and what we found

The provider worked in line with best practice and in partnership with health and social care professionals to provide outstanding outcomes for people using the service and to help them to have a better quality of life. The provider supported people to live healthier lives and had adapted the design of the building to meet people’s needs.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

The service was exceptionally well led. The service went the extra mile to provide the best possible care for people living at the service and staff were proud of the support they were able to provide. The service was operated in a way that promoted outstanding care through effective quality monitoring.

People’s needs were holistically assessed and personalised care plans were created before people started living at the service. The service provided exceptionally effective and consistent care. Staff treated people as unique individuals with their own likes and dislike. People’s diversity and independence was promoted and staff challenged discriminatory practice.

People felt safe living at the service and staff understood their responsibilities to keep people safe from potential abuse. People were supported to have their medicines as prescribed and to maintain a healthy diet. Staff developed caring relationships with people living at the service and supported people using a range of communication methods to make choices about their day to day care needs.

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.

The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 26 August 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 28 August 2020

The service was safe.

Details are in our safe findings below.

Effective

Outstanding

Updated 28 August 2020

The service was exceptionally effective.

Details are in our effective findings below.

Caring

Good

Updated 28 August 2020

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 28 August 2020

The service was responsive.

Details are in our responsive findings below.

Well-led

Outstanding

Updated 28 August 2020

The service was exceptionally well-led.

Details are in our well-led findings below.