The Sloane Nursing Home

Updated 2 September 2025

The Sloane Nursing Home is a care home that provides residential accommodation with nursing care and support for up to 36 people some of whom are living with dementia, and or physical poor health. At the time of our assessment there were 34 people living at the service.

The assessment was carried out because of the length of time since our last comprehensive rating. The last rating for this service was good (published 18 June 2019). Following this assessment, the service has remained Good.

At the time of our assessment there was a home manager in post who was in the process of registering to become the registered manager for the service. We also spoke with the deputy manager and 7 staff including nursing and care staff, activities staff and kitchen staff. We used the Short Observational Framework for Inspection (SOFI). SOFI is a way of observing care to help us understand the experience of people who could not talk with us. People were protected from risk of abuse and risks to people were managed well. People were treated with dignity and respect and there were enough staff to support people to meet their needs. People had access to health and social care professionals when they needed them, and medicines were well managed. Care and treatment were delivered in line with best practice. Assessments were regularly updated to ensure they reflected people’s personal choices, cultural needs and preferences. The service was well led, and leaders were visible, approachable and engaged with people. Staff told us they felt valued and supported by managers.

Updated 2 September 2025

During our assessment, we spoke with people using the service and their visitors and relatives. We looked at people’s care plans and records. People told us they felt safe, and staff treated them with kindness and respect. Comments included, “I feel the home provides an excellent level of care to my [loved one]”, “Staff are very kind and always on hand if I need them”, “I receive all the necessary care and without any delay, I feel safe and the staff are good”, and “It’s nice here, staff are very caring.”

People told us they felt safe and there were enough staff to meet their needs in a timely manner. People said staff treated them well with kindness and respected their privacy and dignity. People and their relatives spoke positively about staff and the care and support they received. People had mixed views about the food served within the service. Some people told us they enjoyed the food while others said the food was not always good and there was not enough choice, and they looked forward to the arrival of a new chef. People spoke positively about the activities on offer saying they enjoyed the range of activities including the support from physiotherapists. However, one person told us they felt there was not enough activities and stimulation. People and their relatives told us they felt the service was well managed and the home manager was approachable.