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Inspection Summary


Overall summary & rating

Good

Updated 10 February 2021

Belvedere Care Home is a residential care home providing accommodation and personal care to older people. The service can support up to 38 people in one purpose-built building. Bedrooms comprised of 20 single bedrooms and 16 double bedrooms, all of which had en-suite facilities, spread over three floors. There was a lift to access the first and second floor. People had access to a number of communal areas, including quiet spaces and a garden. At the time of this inspection visit there was 27 people living at the home.

We found the following examples of good practice.

Belvedere Care Home had comprehensive policies and procedures to manage any risks associated with the Covid 19 pandemic. This included the management of people with a COVID-19 positive diagnosis. The policies and procedures were updated regularly following any changes in national guidance.

Plans were in place to ensure people receiving care could keep in touch with their loved ones through telephone, video calls and window visits. A visiting pod had opened in early December which was used regularly until the most recent lockdown restrictions were put in place.

Weekly telephone calls were provided to resident’s next of kin or designated person to update them on the health wellbeing of their relative and update them on the visiting restrictions in place in accordance with national requirements.

A programme of regular Covid 19 testing for both resident and staff was implemented, and appropriate action taken to mitigate the risk to others when an infection was identified.

Staff had all received training in infection prevention and control, Covid 19, handwashing and the wearing of personal protective equipment (PPE). We observed staff to be wearing the correct PPE throughout the inspection.

Regular infection prevention and control (IPC) audits were undertaken, with daily walk around checks to ensure standards of health and safety and cleanliness of the home were maintained.

Inspection areas

Safe

Good

Updated 10 February 2021

Further information is in the detailed findings below.

Effective

Good

Updated 10 February 2021

Caring

Good

Updated 10 February 2021

Responsive

Good

Updated 10 February 2021

Well-led

Good

Updated 10 February 2021