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Langley Court Rest Home Good

All reports

Inspection report

Date of Inspection: 9 October 2013
Date of Publication: 23 November 2013
Inspection Report published 23 November 2013 PDF

Overview

Inspection carried out on 9 October 2013

During an inspection looking at part of the service

People we spoke with were complimentary about the way they were treated at the home. One person told us: "I am quite happy here and have no complaints". Another person told us that they found the staff very caring.

People had been asked how they preferred their personal care to be given and that this had been recorded in their care plans. Support with personal care included having staff of the same gender to assist people wherever possible.

We found that care plans and assessments had been carried out with the involvement of the individual, staff and family members where appropriate. Daily records were up to date.

We saw that improvements had been made to the office area of the home, with new filing cabinets in place and previous clutter gone. We saw records had been updated and cleansed of old and duplicate material and safely stored in filing cabinets.