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Inspection report

Date of Inspection: 10 February 2012
Date of Publication: 28 March 2012
Inspection Report published 28 March 2012 PDF

Staff should be properly trained and supervised, and have the chance to develop and improve their skills (outcome 14)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by competent staff.

How this check was done

Our judgement

St Judes was meeting this outcome. People received training, supervision and support to enable them to carry out their roles effectively.

User experience

"The staff are all very good, they look after you, talk to you. They help with anything."

"The staff and the manager are great, really lovely."

"I like all of the staff."

Other evidence

We spoke to six staff who said:

"Its marvellous for training, we get updates every year. Morale is brilliant. I get supervision two or three times a year, more if its needed. There are at least two staff on duty each shift, more if people are going out. Its so lovely and homely here."

"It's a good place to work, the lads are sound and we have a good boss. We have staff meetings as and when, at least every six months."

"We all get training constantly, the manager is fantastic. There are plenty of staff sometimes up to five on duty, staffing is worked around the people living here and what they want to do. Sickness is easily covered by the team."

We looked at two sets of staff supervision and training records. We could see from the records seen that all mandatory training was up to date. All staff had received an annual appraisal and supervisions were provided every two to three months.