10 February 2012
During a routine inspection
"I choose where I want to go, what I want to do and the time I get up or go to bed, its a smashing place."
"I chose how I wanted my room decorated. The staff are always polite, they knock on your door. I choose where I would like to go."
"I love it here, it's like one long holiday. I get well looked after and I go on holiday every year. I go to the baths and the cinema every week. I have a keyworker who helps with my appointments and helps me with housework. The food is nice, there is plenty of it and we get fed well."
"I am moving soon to my own flat. This place is lovely, loads of stuff to do. I have helped decorate. Food is gorgeous. The rooms are immaculate."
"It's spot on here, there is plenty to do. I go walking, hiking, shopping and I do woodwork."
People said that they were well cared for and felt safe.
"We have meetings about the home and what we want to do."
"The staff are all very good, they look after you, talk to you. They help with anything."
"The staff and the manager are great, really lovely."
"I like all of the staff."