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We are carrying out a review of quality at Shulas. We will publish a report when our review is complete. Find out more about our inspection reports.

Inspection Summary


Overall summary & rating

Good

Updated 5 September 2017

Shulas is a residential care home for six people with learning difficulties. At the time of our inspection there were six people living in the home. The home was divided up into two flats. There were three people who lived in each flat.

There was a registered manager in the home. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

At the last inspection, the service was rated Good. At this inspection we found the service remained Good.

Why the service is rated Good

People were supported by staff who knew how to keep them safe from harm. Staff had received training in safeguarding and were aware of how to report any concerns. There were safe practices around recruitment and this further ensured that only suitable staff were employed to care for people in Shulas.

Individual risks to people had been identified and there was clear guidance about how these risks could be managed and mitigated. Risks within the environment were also managed in a safe way and regular servicing of the utilities as well as regular health and safety checks meant that any hazards could be identified in a timely manner.

People were supported to take their medicines in a safe way.

People are supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. However, people’s mental capacity was not always assessed and best interests decisions were not documented.

Staff received training relevant to their role in order to effectively support people with their health and mental wellbeing. People were supported to make healthy meals and were supported to access relevant healthcare professionals where needed.

Staff were caring and knew people’s support needs well. People were supported to be as independent as possible and were able to access a range of activities and groups in the community.

People were involved in planning their care and were treated as individuals. People’s care files were reviewed regularly and reflected people’s current care and support needs.

The registered manager was supportive and approachable. There was frequent communication between the management team, people living in Shulas and the staff. This allowed for everyone living and working in the home to get involved and share ideas about the running of the service. There were effective systems in place to monitor and assess the quality of service being delivered.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 5 September 2017

The service remains Good

Effective

Good

Updated 5 September 2017

The service remains Good

Caring

Good

Updated 5 September 2017

The service remains Good

Responsive

Good

Updated 5 September 2017

The service remains Good

Well-led

Good

Updated 5 September 2017

The service remains Good