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Inspection Summary


Overall summary & rating

Good

Updated 19 February 2019

About the service:

Salcasa is a care home for five people with a learning disability. The accommodation is a single storey building with a large garden. At the time of the inspection five people were living at the service.

The service had been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen.

People’s experience of using this service:

People received care and support from a stable staff team who knew them extremely well. Care was delivered in a person-centred way based on people’s preferences.

Staff encouraged people to be as independent as possible. Risks that people were exposed to were assessed and measures were put in place to minimise them. People were supported to have maximum choice and control in their lives and staff supported them in the least restrictive way.

Staff provided consistent care and support to people. People were involved in their care and support and staff respected their privacy and dignity. Staff had a good understanding of people’s needs, preferences, histories and routines. People received appropriate support to maintain their health and to achieve good health outcomes. People had opportunities to take part in a wide range of activities which met their individual choice and preferences. This enabled people to achieve positive outcomes and a good quality of life.

The registered manager was experienced and passionate about providing people with support to enable them to develop. Staff felt listened to and valued and they felt involved in the development of the service. Relatives praised the management of the service and the impact that living in the service had on the people accommodated.

Rating at last inspection: Good (report published 13 April 2016)

Why we inspected: This was a planned inspection based on the rating at the last inspection

Follow up: We will continue to monitor all intelligence received about this service to ensure that the next planned inspection is scheduled accordingly.

Inspection areas

Safe

Good

Updated 19 February 2019

The service was safe

Details are in our Safe findings below.

Effective

Good

Updated 19 February 2019

The service was effective

Details are in our Effective findings below.

Caring

Good

Updated 19 February 2019

The service was caring

Details are in our Caring findings below.

Responsive

Good

Updated 19 February 2019

The service was responsive

Details are in our Responsive findings below.

Well-led

Good

Updated 19 February 2019

The service was well-led

Details are in our Well-Led findings below.