We carried out a review of the data available to us about SSA Star Care Ltd on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about SSA Star Care Ltd, you can give feedback on this service.
About the service
SSA Star Care Ltd is a domiciliary care agency. It provides personal care to people living in their own houses and flats in the community. The service supports people living with a learning disability. At the time of the inspection the service was supporting four people.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
People’s experience of using this service and what we found
Right Support
People were treated as individuals and were involved as partners in planning their care. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice. People’s care was regularly reviewed to make sure their needs were being met. People had regular care staff who people got to know and build a good working relationship with.
Right Care
People were supported to maintain their independence and lead full and enjoyable lives. Staff understood how to safely encourage people’s independence and support them to be in control of their care. Staff understood what was important to people and supported them to take part in activities that were meaningful to them. People’s care plans looked at how the service supported people to maintain their physical, mental and emotional wellbeing.
Right culture
The service was committed to providing a positive experience for people that ensured good outcomes. There were numerous methods for the registered manager to maintain oversight and monitor the quality of care. People were supported by staff who were well trained and understood how to work effectively with people living with a learning disability.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 17 November 2021 and this is the first inspection.
Why we inspected
We undertook this inspection to assess that the service is applying the principles of Right support right care right culture.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.