Updated 17 November 2025
We carried out this unannounced on-site inspection on 6 January 2026.
We found the practice had not met all regulations.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
There was a lack of effective leadership, and not all risks associated with the undertaking of regulated activities had been suitably identified and mitigated.
Improvement was needed to ensure that infection control procedures reflected published guidance.
The management of the availability of emergency equipment and medicines required improvement to ensure national guidance was followed.
Improvement was needed to ensure that infection control procedures reflected published guidance.
The practice had not carried out risk assessments in relation to the safe storage and handling of every substance hazardous to health that was in use by staff.
Staff did not manage prescriptions in line with current guidance.
The completeness of patient care records required immediate improvement.
The practice did not have effective systems to review and investigate incidents and accidents.
The practice had not implemented protocols for the use of closed-circuit television camerasconsideringthe guidelines published by the Information Commissioner’s Office.
The practice is in Minehead and provides NHS and private dental care and treatment for adults and children.
There was step-free access to the practice and car parking was available near the practice.
The practice had 6 treatment rooms of which 5 were in use.
At the time of our inspection, there was a total of 17 staff, of which there were 4 dentists, 2 dental nurses, 5 student dental nurses, 2 dental therapists, 1 receptionist, 1 compliance administrator, cleaner and the practice manager.
We gathered feedback from staff and spoke to a range of staff during our inspection, including 3 dentists, 1 dental nurses, 1 receptionist, 1 compliance administrator and the practice manager.
The provider was not complying with 2 regulations.
Full details of the regulations the provider was not meeting are within the inspection report.