Updated 3 April 2019
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.
Two inspectors conducted the inspection.
Service and service type
Butterfly’s is a care home which is registered to provide accommodation and personal care for up to nine people who have a learning disability. People in care homes receive accommodation and nursing or personal care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided. At the time of the inspection, the registered manager was not available. The inspection was carried out with the managing director present.
Notice of inspection
This inspection was undertaken on 6 and 9 March 2019.
What we did:
Before the inspection, we reviewed information we had received about the service since the last inspection. This included details about incidents the provider must let us know about and we sought feedback from the local authority and other professionals involved with the service. We assessed the information that providers send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make. We used all this information to plan our inspection.
During our inspection visit, we spoke with four people using the service, two relatives and four staff including the managing director, support manager and support staff. We observed the support provided throughout the service. We looked at records in relation to people who used the service including three care plans and six medication records. We looked at records relating to recruitment, training and systems for monitoring quality.
After the inspection, the service provided us with further evidence of good practice.