• Care Home
  • Care home

Butterfly's Care Home

Overall: Good read more about inspection ratings

23 Percival Road, Walton On The Naze, Essex, CO14 8HH (01255) 674902

Provided and run by:
Butterflys Care Homes Ltd

Important: The provider of this service changed - see old profile

Latest inspection summary

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Background to this inspection

Updated 3 April 2019

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection checked whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008, to look at the overall quality of the service, and to provide a rating for the service under the Care Act 2014.

Inspection team:

Two inspectors conducted the inspection.

Service and service type

Butterfly’s is a care home which is registered to provide accommodation and personal care for up to nine people who have a learning disability. People in care homes receive accommodation and nursing or personal care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided. At the time of the inspection, the registered manager was not available. The inspection was carried out with the managing director present.

Notice of inspection

This inspection was undertaken on 6 and 9 March 2019.

What we did:

Before the inspection, we reviewed information we had received about the service since the last inspection. This included details about incidents the provider must let us know about and we sought feedback from the local authority and other professionals involved with the service. We assessed the information that providers send us at least once annually to give some key information about the service, what the service does well and improvements they plan to make. We used all this information to plan our inspection.

During our inspection visit, we spoke with four people using the service, two relatives and four staff including the managing director, support manager and support staff. We observed the support provided throughout the service. We looked at records in relation to people who used the service including three care plans and six medication records. We looked at records relating to recruitment, training and systems for monitoring quality.

After the inspection, the service provided us with further evidence of good practice.

Overall inspection


Updated 3 April 2019

About the service: Butterfly's is a care home providing personal care and support for up to nine adults with a learning disability. On the day of our inspection there was eight people living at the service.

The service had been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen. ‘Registering the Right Support’ CQC policy.

People’s experience of using this service:

¿ People and their relatives made positive comments about the care provided at Butterfly’s Care home.

¿ Most environmental risks in the service had been identified and mitigated. One issue highlighted during the inspection was dealt with immediately by the service.

¿ Staff were recruited safely, were visible in the service and responded to people quickly.

¿ People were given choice and supported to be independent. They were treated with dignity and respect.

¿ Staff knew people well and had developed meaningful relationships with them.

¿ People could take part in a range of activities which promoted their wellbeing.

¿ People's health was well managed and there were positive links with other services to ensure that individual health and nutritional needs were met.

¿ People received their medicines when they needed them.

¿ End of life planning required further development. We have recommended that the service consults a reputable source to further develop end of life planning.

¿ People, their relatives and professionals made positive comments about the management team at Butterfly’s care home.

Rating at last inspection Rating at last inspection: Good (report published 26 May 2016)

Why we inspected: This was a planned inspection based on the rating at the last inspection. The service remained good overall.

Follow up: We will continue to monitor intelligence we receive about the service until we return to visit as per our re-inspection programme. If we receive any information of concern, we may inspect sooner.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk