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Livability Netteswell Rectory Good

Inspection Summary


Overall summary & rating

Good

Updated 11 February 2020

About the service

Livability Netteswell Rectory is a residential care home providing accommodation and support for up to nine people living with a learning disability. Eight people were living at the service.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

The service was a large home, bigger than most domestic style properties. It was registered for the support of up to nine people. This is larger than current best practice guidance. However, the size of the service having a negative impact on people was mitigated by the building design fitting into the residential area.

People’s experience of using this service and what we found

Staff had received training for safeguarding and this was updated regularly. The service was well-staffed, and people received their medicines when they needed them. Risk assessments were in place to manage potential risks within people's lives, whilst also promoting their independence.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.

The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

People's independence and dignity was promoted. Their risk assessments and support plans were written in a positive, person-centred way. People took part in regular reviews. People were supported to have relationships with their friends and families and took part in local activities and volunteering opportunities.

Staff told us they enjoyed working at the home and felt supported by management.

Fire safety checks and drills were regularly completed. There were regular, documented safety checks and external assessments of safety and equipment. Audits and quality checks had been completed and had identified where improvements were needed.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

The last rating for this service was good (published 27 July 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 11 February 2020

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 11 February 2020

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 11 February 2020

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 11 February 2020

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 11 February 2020

The service was well led.

Details are in our well led findings below.