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Inspection Summary


Overall summary & rating

Good

Updated 27 July 2017

Netteswell Rectory is a residential care home that provides support for up to nine adults with learning disabilities. On the day of our inspection there were seven people resident in the home. At the last inspection, the service was rated Good overall, but did not have a registered manager in place. At this inspection we found the service had met all relevant fundamental standards and remained rated as Good.

Since the last inspection the service had a new registered manager in post. A registered manager is a person who has registered with the Care Quality Commission (CQC) to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Risk assessments had been completed to enable people to retain their independence and be supported with minimum risk to themselves or others. Staff were aware of their responsibilities to ensure people were safe and what to do if they had any concerns.

Recruitment processes ensured staff were suitable to work with people who needed support. There were enough staff to provide care and support to people and meet their needs.

Medicines were administered by staff who were trained and assessed as competent to do this. People were supported to maintain good health and had access to external health care professionals when required.

The staff were very caring and people had built strong relationships with people that used the service. People's privacy was respected. People where possible, or their representatives, were involved in decisions about the care and support people received. The service was meeting the requirements of The Mental Capacity Act 2005 (MCA).

The service continued to have a friendly and homely atmosphere. Care plans provided information about what was important to people and how to support them and people were involved in activities of their choice.

There was a system of quality assurance in place overseen by the registered manager, the regional manager and provider.

Inspection areas

Safe

Good

Updated 27 July 2017

The service remained good

Effective

Good

Updated 27 July 2017

The service remained good.

Caring

Good

Updated 27 July 2017

The service remained good

Responsive

Good

Updated 27 July 2017

The service remained good.

Well-led

Good

Updated 27 July 2017

The service was well led.

A registered manager was now in place.