11 December 2012
During an inspection looking at part of the service
There were 20 people living at Oakcroft Nursing Home when we visited on 11 December 2012. During our inspection we spoke with six people living at the home, and with five staff and the Registered Provider. We looked at nine care folders and also took into account information about the home we received from other stakeholders, including commissioners of the service.
We found that people were provided with a choice of food and were protected from the risks of inadequate nutrition and dehydration. Most people we spoke with told us that they liked the food that was provided, and they knew that they could request alternative food if they wanted to. There were systems in place to maintain checks if people were at risk of dehydration or poor nutrition.
Care was given in an attentive way to people when they required it. However, people's care records were not person-centred, did not fully reflect their individual needs and preferences, and some were out-of-date. Some care records were also incomplete and unsigned. We also found that the provision of activities at the home was limited.
Not all staff had attended fire safety training and written fire procedures had not been updated and made available to everyone, to ensure that everyone was cared for safely and appropriately.