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Archived: Murreyfield House Good

The provider of this service changed - see new profile

Inspection Summary


Overall summary & rating

Good

Updated 6 July 2017

Murreyfield House is a care home that is registered to provide accommodation and personal care to 23 older people, including those with dementia related conditions. The property consists of two large houses that have been converted into a care home and adapted to meet the needs of older people. The home is situated on one of the main roads into the city centre so it is close to transport links and other local amenities.

At the last inspection in January 2015 the service was rated Good. At this inspection we found the service remained Good.

People who lived at the home told us they were content and felt with the staff who looked after them. We observed staff providing support for people throughout our inspection visit. We found they were kind and patient and this was confirmed by people we spoke with.

We found by looking at appropriate documentation and talking with staff they had been recruited safely, received ongoing training relevant to their role and supported by the registered manager. They had the skills, knowledge and experience required to support people in their care. Staffing levels were sufficient to meet the needs of people who lived at the home.

Risk assessments had been developed to minimise the potential risk of harm to people during the delivery of their care. Care records showed they were reviewed and any changes were recorded.

We looked around the building and found it had been maintained, was clean and hygienic and a safe place for people to live. We found equipment had been serviced and maintained as required

Medicines had been checked on receipt into the home, given as prescribed and stored and disposed of correctly. We looked at medication administration records of people who lived at Murreyfield House and found them to be correct and up to date.

People are supported to have maximum choice and control of their lives and staff support them in the least restrictive way possible; the policies and systems in the service support this practice.

People told us they had choices of meals and there were always alternatives if they didn’t want what was on offer. We confirmed this by our observations at lunchtime. Care records we looked at described people’s food preferences and any allergies. Comments were positive about the quality of food and included, “We get plenty and fortunately we have good cooks.”

People who lived at the home told us staff and the registered manager had a caring and supportive manner. Comments from people who lived at the home included, “The staff make me feel I'm at home here. They are very friendly and we like to have a laugh together.”

The registered manager had a complaints procedure which was made available to people on their admission to the home and their relatives. No complaints had been received. People who lived at the home told us they were aware of the who to talk with if they had any concerns.

The registered manager used a variety of methods to assess and monitor the quality of the service. These included regular audits, staff and ‘resident’ meetings to seek their views about the service provided.

Inspection areas

Safe

Good

Updated 6 July 2017

The service remains Good.

Effective

Good

Updated 6 July 2017

The service remains Good.

Caring

Good

Updated 6 July 2017

The service remains Good.

Responsive

Good

Updated 6 July 2017

The service remains Good.

Well-led

Good

Updated 6 July 2017

The service remains Good.