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Llysfield Nursing Home Limited Good

Inspection Summary


Overall summary & rating

Good

Updated 25 July 2019

About the service

Llysfield Nursing Home is a nursing and residential care service, supporting up to 26 people aged 65 and over. At the time of the inspection there were 25 people using the service.

People’s experience of using this service and what we found

People felt safe and well supported by the staff. The provider followed robust recruitment checks to employ suitable staff. There were sufficient staff employed to ensure care was carried out in a timely way. People's medicines were managed safely.

Staff provided effective care; they were confident in their knowledge and skills, understood people's needs and knew how to support them. Staff worked closely with professionals. If people were unwell, staff made sure they received the medical attention they needed.

People had choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

There was a programme of activities open to everyone living in the service. These were tailored to people's individual preferences.

Staff knew about people's individual care needs and care plans were person-centred and detailed. People and relatives described staff as "Excellent, caring and friendly." They treated people with compassion, dignity and respect.

The service was well managed and organised. The registered manager assessed and monitored the quality of care. People and staff were asked for their views and their suggestions were used to continuously improve the service.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 14 December 2016).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 25 July 2019

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 25 July 2019

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 25 July 2019

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 25 July 2019

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 25 July 2019

The service was well-led.

Details are in our well-led findings below.