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Royal Mencap Society - 30 Foster Court Good

Inspection Summary


Overall summary & rating

Good

Updated 8 September 2020

About the service:

Royal Mencap Society- 30 Foster Court is a care home that provides accommodation and personal care for up to eight people who receive support with learning and/or physical disabilities. At the time of the inspection seven people were living at 30 Foster Court.

We found the following examples of good practice:

¿ People were supported to maintain contact with family and friends. Two people who used the service had birthdays and relatives were part of the celebrations through Facetime so they could see their relatives enjoying themselves and felt included in their special day.

¿ People were supported to utilse technology to attend a video drama group and a church group to support people with their religious needs.

¿ Risk assessments for community access had been completed, considering quieter times to acess shops and utilising local parks and outside spaces, which ensured the risks to people were mitigated as much as possible.

¿ People who used the service had access to the testing procedure in a format they understood. There was a video available for people to watch so they understood what the test involved. One person wanted to do their own test and they were supported to do this independently with support from a health professional.

¿ Discussions with staff were held to reduce any anxieties and the provider had ensured mental health services were available for staff to use if needed.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 8 September 2020

We were assured the service were following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 8 September 2020

Caring

Good

Updated 8 September 2020

Responsive

Good

Updated 8 September 2020

Well-led

Good

Updated 8 September 2020