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Royal Mencap Society - 50 Belle Vue Grove Good

Inspection Summary


Overall summary & rating

Good

Updated 14 December 2019

About the service

50 Belle Vue Grove is a detached residential care home providing personal care for up to five people living with learning disabilities. At the time of inspection three people were living at the service.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People’s experience of using this service and what we found

People told us they felt safe and happy living at 50 Belle Vue Grove. People and a relative said staff were supportive and listened to them. Risks to people were thoroughly assessed and staff took measures to reduce those identified. Staff knew how to safeguard people from abuse. They were recruited using systems to reduce the risk of unsuitable candidates being employed.

Staff had the right skills and knowledge to deliver care and support in a person-centred way. They received the appropriate training and support to carry out their roles well.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. People’s health needs were met. The service worked with a range of professionals to best meet people’s needs.

People’s care and support was based on their individual needs and choices. They were encouraged by staff to maintain and develop their hobbies and attend events that interested them. People were encouraged and supported to actively play a part in their local community.

The service was well led with an established staff team. The provider and staff team ensured people and staff contributed towards the running of the service.

The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence.

The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk.

Rating at last inspection

The last rating for this service was good (published 30 June 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 14 December 2019

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 14 December 2019

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 14 December 2019

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 14 December 2019

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 14 December 2019

The service was well-led.

Details are in our well-led findings below.