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Royal Mencap Society - 25 Barossa Road Good

Inspection Summary

Overall summary & rating


Updated 12 March 2020

About the service

Royal Mencap – 25 Barossa Road is a residential care home providing accommodation and personal care for up to seven people with a learning disability, such as autism. At the time of our inspection, six people were living at the service.

The care home’s premises were an adapted house in a residential road. The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

People’s experience of using this service and what we found

People were cared for by staff who had developed a good culture and promoted independence. People told us staff were kind and caring to them and showed them respected.

People enjoyed living at the service and had good relationships with their housemates and staff. They told us they went to activities of their liking and carried out daily living tasks within their home, such as cooking and the laundry.

People were supported to take their medicines and staff were knowledgeable in how to keep people safe from harm or the risk of abuse.

People lived in an environment which had a good standard of cleanliness and was appropriate for their needs. People said they could make their own decisions about their care and there was evidence they were involved in their support plan reviews.

People were involved in the running of the service. They chose the meals they ate, how they liked to spend their time and gave their feedback where they felt improvements could be made. Staff listened to people and made changes and worked with external agencies for the benefit of people.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

The registered manager led the service well and supported staff. They looked for ways to improve people’s lives and audited the service regularly to ensure their regulatory requirements of registration were met.

For more details, please see the full report which is on the CQC website at

Rating at last inspection

The last rating for this service was Good (report published 26 October 2017). We found at this inspection, the service had retained this Good rating.

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas



Updated 12 March 2020

The service was safe.

Details are in our safe findings below.



Updated 12 March 2020

The service was effective.

Details are in our effective findings below.



Updated 12 March 2020

The service was caring.

Details are in our caring findings below.



Updated 12 March 2020

The service was responsive.

Details are in our responsive findings below.



Updated 12 March 2020

The service was well-led.

Details are in our well-Led findings below.