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Royal Mencap Society - 25 Barossa Road Good

Inspection Summary


Overall summary & rating

Good

Updated 26 October 2017

Royal Mencap Society - 25 Barossa Road is a residential care home for seven people with learning disabilities and autism. It is a small home providing care to people over two floors. At the time of our inspection there were six people living at the home. Two of these people were receiving personal care.

At the last inspection, the service was rated Good. There was one breach of Regulation 11 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. At this inspection, the provider had made improvements to meet the requirements of the regulation.

At this inspection we found the service remained Good.

Why the service is rated Good.

Risks to people were assessed with effective plans implemented to manage them. Staff understood how to safeguarding people form abuse and responded appropriately where incidents occurred. The provider carried out checks to ensure people were supported by suitable staff. Staff were deployed in a way that meant people’s needs were responded to safely. Checks were carried out to ensure the environment was safe and there were plans to follow in the event of an emergency. People’s medicines were managed and administered safely by trained staff.

People are supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. People were cared for by trained staff who had regular meetings with their supervisors. People’s nutritional needs were met and staff supported them to access the healthcare that they needed.

Staff knew people well and involved people in their care. People’s independence was encouraged by staff who helped to create an inclusive environment for people. Staff promoted people’s privacy and dignity when providing care to them. People were supported to maintain important family relationships.

People received care that was personalised and reflected their needs and interests. People’s needs were reviewed regularly. Staff supported people to identify activities and interests that they enjoyed. A complaints procedure was in place and people knew how to use it.

People and staff had access to management. Staff felt supported by their manager and were involved in the running of the service. People and relatives were regularly asked their views and involve d in decisions through meetings. The provider carried out regular audits to ensure people received care of a good quality. The provider maintained accurate and up to date records.

Further information is in the detailed findings below

Inspection areas

Safe

Good

Updated 26 October 2017

The service remains Good

Risks to people were assessed with plans in place to minimise them. People lived in a safe and secure home environment.

Staff were trained in how to safeguarding people from abuse and staff responded appropriately to incidents.

Checks were carried out on staff to ensure they were suitable for their roles. There were appropriate staff numbers to keep people safe.

People’s medicines were managed and administered safely.

Effective

Good

Updated 26 October 2017

The service was effective.

Staff worked in accordance with the guidance of the Mental Capacity Act (2005) to protect people’s legal rights.

People’s nutritional needs were met and people had access to a range of healthcare professionals.

People were supported by staff that had access to training and supervision for their roles.

Caring

Good

Updated 26 October 2017

The service remains Good.

People were supported by staff that knew them well.

People’s independence was promoted and staff involved them in their care.

People’s privacy and dignity was maintained by considerate staff.

Responsive

Good

Updated 26 October 2017

The service remains Good

People received person centred care that reflected their needs and preferences. People had access to a range of activities.

People were informed of how to complain and people’s feedback was sought by the provider.

Well-led

Good

Updated 26 October 2017

The service remains Good

Staff felt supported by management and were involved in the running of the service. Systems were in place to ensure people were also involved in the running of their home.

Audits were in place to assure the quality of the care that people received. The provider carried out regular surveys.

The provider kept accurate and up to date records.