Archived: Royal Mencap Society - 84 Kingsthorpe Grove

84 Kingsthorpe Grove, Northampton, Northamptonshire, NN2 6NT

Provided and run by:
Royal Mencap Society

All Inspections

9 November 2012

During a routine inspection

We spoke with one person who used the service and they told us that they were happy living at Kingsthorpe Grove. They told us that the staff were kind and that they felt safe.

We spoke with two staff members. They told us 'people are all treated as individuals and they get a lot of choice about the things they do' and 'I love working here'.

We found that people who used the service had care and support plans that detailed their needs but these had not always been kept up to date. We found that people were involved in the daily running of the home by carrying out tasks such as cleaning and setting the table. Staff told us about a recent holiday that two of the people who used the service had been on.

We found that staff had received training and supervision. We had concerns that the records of people who used the service had not been regularly updated.

12 January 2012

During an inspection in response to concerns

There were three people living at the service when we visited on 12 January 2012. We spoke with two members of staff to ask for their comments and observations. We spent some time in communal areas of the home with two residents, observing their experience of care and assessing the quality of support they received.