You are here

Archived: Goddard Avenue Good


Inspection carried out on 12 September 2015

During a routine inspection

Goddard Avenue offers care and accommodation for up to six people with a learning disability. It is run by Royal Mencap Society which is a national charity providing services for people with a learning disability. At the time of our inspection there were three people living in the home.

The inspection took place on 12 September 2015. This was an announced inspection. As we were visiting the service on a Saturday we rang the day before the inspection to ensure that there would be someone at home on the day of our visit. During our last inspection in August 2013 we found the provider satisfied the legal requirements in the areas that we looked at.

A registered manager was employed by the service who had been in post for three months and was currently going through induction. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

Whilst people’s medicines were managed appropriately so people received them safely, on the day of our inspection we found bottles of medicines which had not been labelled when opened. Staff we spoke with were also not aware of the procedure for ordering people’s medicines.

When asked if they liked living at Goddard Avenue people said “Yes”. People told us they felt supported by staff and could ask for help when needed. We observed staff interacting with people in a kind and friendly manner, involving people in choices around their daily living.

People were supported to eat a balanced diet. People had access to the kitchen where they could make drinks throughout the day.

People were supported to access healthcare services to maintain and support good health.

There were systems in place to protect people from the risk of abuse and potential harm. Staff were aware of their responsibility to report any concerns they had about people’s safety and welfare. People told us they felt safe living in the home.

Staff told us they felt supported. Staff received training to enable them to meet people’s needs.

There were enough staff deployed to fully meet people’s health and social care needs. The registered manager and provider had systems in place to ensure safe recruitment practices were followed.

Arrangements were in place for keeping the home clean and hygienic and to ensure people were protected from the risk of infections.

The registered manager and staff had knowledge of the Mental Capacity Act 2005. The service was meeting the requirements of the Deprivation of Liberty Safeguards (DoLS).

We found one breach of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014. You can see what action we told the provider to take at the back of the full version of the report.

Inspection carried out on 19 August 2013

During a routine inspection

People who lived in the home we spoke with told us they were well cared for and supported by the staff. We were told they enjoyed spending time in the home and also accessing events and activities in the community.

We found that the home supported people to make choices about their daily lives and encouraged the maintenance of independence skills.

People told us they enjoyed the food and we saw that the home took the appropriate advice in regards to specialised diets.

The home provided sufficient staff on a daily basis to meet people�s needs. Staff we spoke with said they were well supported by the manager and worked well as a team.

We found the home to be clean and hygienic throughout.

Inspection carried out on 1 August 2012

During a routine inspection

People who lived in the home told us they enjoyed living there and that it was a safe place to live. People said they were well treated by the staff and supported to be as independent as they chose.

People were involved in planning and reviewing their care and supported to access the local community.

Staff told us they worked well as a team and were well supported by the manager. Regular training was undertaken and staff were provided with formal supervision from the manager.

Reports under our old system of regulation (including those from before CQC was created)