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Cherrytrees Care Home Requires improvement

Inspection Summary


Overall summary & rating

Requires improvement

Updated 22 April 2021

Cherrytrees Care Home is a nursing and residential care home located in Salford, Greater Manchester and is operated by MNS Care Plc. The service can support up to 32 people, with 27 living at the home at the time of our inspection.

People’s experience of using this service and what we found

We found improvements were required to infection control practices at the home. Appropriate systems were not always in place to protect people from the risk of abuse. People living at the home and their relatives told us the home was a safe place for people to live. There were enough staff to care for people safely and proper recruitment checks were carried out when staff started working at the home.

At the time of our inspection, the home did not have a registered manager, although a new manager had now been appointed and was in the process of registering with CQC. The feedback we received about management and leadership was positive. The current staff team spoke of a positive culture at the home and there were a range of systems in place to seek feedback to improve the quality of service.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection (and update)

The last rating for this service was Good (published December 2018).

Why we inspected

We looked at infection prevention and control (IPC) measures under the Safe key question. We look at this at all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to coronavirus and other infection outbreaks effectively.

Initially, our inspection only looked at IPC practices within the home. However, during this visit, we identified other areas of concern and took the decision to change the inspection to a focused inspection looking at the key questions of Safe and Well-led. This report only covers our findings in relation to the key questions which contain those requirements.

The ratings from the previous comprehensive inspection for those key questions not looked at on this occasion (Caring, Effective and Responsive) were used in calculating the overall rating at this inspection. The overall rating for the service has changed from Good to Requires Improvement. This is based on the findings at this inspection.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Cherrytrees Care Home on our website at www.cqc.org.uk.

Follow up

We will return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Enforcement

We have identified a breach in relation to safe care and treatment at this inspection. Please see the action we have told the provider to take at the end of this report.

Inspection areas

Safe

Requires improvement

Updated 22 April 2021

The service was not always safe.

Details are in our safe findings below.

Effective

Good

Updated 22 April 2021

Caring

Good

Updated 22 April 2021

Responsive

Good

Updated 22 April 2021

Well-led

Requires improvement

Updated 22 April 2021

The service was not always well-led.

Details are in our well-led findings below.