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Archived: Woodland Road Good

Inspection Summary


Overall summary & rating

Good

Updated 9 June 2018

We carried out an unannounced inspection of 12 Woodland Road on 10 May 2018.

12 Woodland Road is a residential care home registered to accommodate four people who have a learning disability. It is managed and operated by MacIntyre Care. The service operates from a dormer bungalow located in a residential area of Ellesmere Port close to local shops and transport links. At the time of our visit, three people were living there.

At our last inspection in November 2015 we rated the service as good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection or ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

People could not verbally tell us about the quality of the support they received. People appeared relaxed and comfortable with staff at all times and the support staff provided was centred entirely on the needs of individuals. The registered provider had introduced communication plans which outlined in detail what each type of non-verbal communication expressed by people meant and how it must be responded to.

Staff had had received training in how to protect vulnerable adults and were clear about how they could report any allegations of abuse. They were also clear about the agencies they could speak to if they had concerns about poor practice within the service.

The premises were well maintained, clean and hygienic. Equipment such as hoists, portable electrical appliances and fire extinguishers were regularly serviced to ensure that they were safe. Risk assessments were in place identifying any potential hazards within the environment that could pose a risk to people and how this risk could be prevented. Personal evacuation plans were also in place to ensure the safe evacuation of people in the event of a crisis.

Assessments were in place highlighting the risks people faced from health issues such as weight loss and malnutrition as well as risks which reflected their vulnerability. These were closely monitored and reviewed regularly.

Sufficient staff were on duty at all times of the day. Staff were always available to attend to people’s needs. Staff rotas were available to confirm that there were sufficient staff on duty at all times. Staff recruitment was robust with checks in place to ensure that new members of staff were suitable people to support vulnerable adults.

Medication management was robust and promoted the well-being and safety of people who used the service. Checks were in place to ensure that medication was given when needed and systems in place to ensure that supplies never ran out. Staff who administered medication received appropriate training and had their competency checked.

Staff received training appropriate to their role. Staff received supervision to ensure that they were aware of their progress and to discuss any needs they had. Group supervision in the form of staff meetings also took place.

The registered provider had taken the requirements of the Mental Capacity Act into account. This included assessments on the degree of capacity people had, how limited capacity would impact on their daily lives and how decisions could be made in their best interest. Staff had received training in the Mental Capacity Act and understood the principles associated with it.

The nutritional needs of people were met. Meals were prepared in a clean and hygienic kitchen. Food stocks were sufficient and staff were aware of the nutritional needs of people and the considerations in supporting them to eat and drink.

Staff provided a caring, inclusive and person centred approach in the way they delivered support to people. They took the privacy and dignity of people into account through practical arrangements such as knocking on doors and in the manner they interacted with people.

Peo

Inspection areas

Safe

Good

Updated 9 June 2018

The service remains Good.

Effective

Good

Updated 9 June 2018

The service remains Good.

Caring

Good

Updated 9 June 2018

The service remains Good.

Responsive

Good

Updated 9 June 2018

The service remains Good.

Well-led

Good

Updated 9 June 2018

The service remains Good.