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Inspection Summary


Overall summary & rating

Good

Updated 21 March 2018

The inspection of Oakwood took place on 05 February 2018 and was announced.

Oakwood is a 'care home'. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. The service is registered to provide accommodation for up to six people who require support and care in their daily lives.

At the last inspection the service was rated Good. At this inspection we found the service remained good and achieved a rating of outstanding in the safe domain.

The care service had been developed and designed in line with the values that underpin the Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. We saw that people with learning disabilities and autism who used the service were able to live as ordinary a life as any citizen.

During the inspection the home demonstrated that they worked in innovative and creative ways to support people to lead as independent a life as possible. We saw that accidents and incidences were closely monitored and the service changed its environment and staff practice to meet people’s needs safely. This had resulted in very positive outcomes for people and improvements to their daily lives and well-being.

We found examples where staff had supported people with their medicines and worked closely with medical professionals to ensure that people were receiving the correct medication at the correct time that enabled them to live as independently as possible, reduce hospital admissions and be cared for in the environment that they preferred when they were unwell.

Staff were recruited safely and people who lived in the home were involved in the process. A stable, consistent staff team provided quality care to the people who lived in the home. Staffing levels were consistent and were adapted to meet people’s needs.

Staff spoken with and records seen confirmed training had been provided to enable them to support the people with their specific needs. We found staff were knowledgeable about the support needs of people in their care. We observed staff providing support to people throughout our inspection visit. We saw they had positive relationships with the people in their care as they had been supporting them for a long time.

The registered manager and the staff team understood the requirements of the Mental Capacity Act 2005 (MCA) and the Deprivation of Liberty Safeguards (DoLS). Their competency and understanding was checked on a regular basis. This meant they were working within the law to support people who may lack capacity to make their own decisions. We saw that people were supported to make their own decisions when possible and their choices were respected.

Care plans were person centred and driven by the people who lived in the home. We saw clear care profiles that gave appropriate information about the most important aspects of their care for that person. They detailed people’s wishes and care needs. They were regularly reviewed and updated as required.

The registered manager and the provider used a variety of methods to assess and monitor the quality of the service. These included regular audits of the service. The staff team were consistent and long standing. They demonstrated that they were committed to providing the best care possible for the people living in the home.

Inspection areas

Safe

Outstanding

Updated 21 March 2018

The service has improved to Outstanding

Effective

Good

Updated 21 March 2018

The service remains Good

Caring

Good

Updated 21 March 2018

The service remains Good

Responsive

Good

Updated 21 March 2018

The service remains Good

Well-led

Good

Updated 21 March 2018

The service remains Good