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Archived: Forest Edge

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Inspection report

Date of Inspection: 5 December 2012
Date of Publication: 19 December 2012
Inspection Report published 19 December 2012 PDF | 79.22 KB

There should be enough members of staff to keep people safe and meet their health and welfare needs (outcome 13)

Meeting this standard

We checked that people who use this service

  • Are safe and their health and welfare needs are met by sufficient numbers of appropriate staff.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 5 December 2012, observed how people were being cared for and talked with people who use the service. We talked with carers and / or family members and talked with staff.

Our judgement

There were enough qualified, skilled and experienced staff to meet people’s needs.

Reasons for our judgement

We spoke with four members of staff who all told us they felt that there were sufficient staff in place and that staff were very caring and responsive. A visiting relative told us that they considered that the staff had a "good knowledge of how to meet their relative's needs". We observed that call bells were being answered efficiently and that staff were able to spend time with people.

Staff were able to tell us how they had put training into practice. The staff told us that they felt supported by the management of the home and described the staff team as positive and good to work with. One member of staff we spoke to said "This is a really good place to work, we all work well as a team and and get the support from the manager we need to do our jobs well". Staff we spoke with stated that there were sufficient staff in place to be able to give the care that people needed and to a good standard. The registered manager told us that there was a full compliment of staff in place to cover all shifts, however they do use an agency on occasion to cover sickness.

We looked at four staff files and found evidence that staff training had been evaluated and that the competency of staff was being monitored. There was evidence on the files that staff had undertaken mandatory training.