Background to this inspection
Updated
26 March 2022
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to care homes with outbreaks of COVID-19, we are conducting reviews to ensure that the Infection Prevention and Control (IPC) practice is safe and that services are compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place. We also asked the provider about any staffing pressures the service was experiencing and whether this was having an impact on the service.
This inspection took place on 17 February 2022 and was announced. We gave the service 24 hours’ notice of the inspection.
Updated
26 March 2022
About the service: Jasna Gora is a residential care home that provides personal care for up to 12, predominantly Polish people, aged 65 and over; nursing care is not provided. When we visited 12 people were using the service.
People’s experience of using this service: People told us they received safe care and were happy living there. There were enough staff to meet people’s needs. Medicines were managed safely. Staff followed infection prevention and control guidelines. Safe recruitment procedures were in place.
Staff sought people's consent before providing care and support. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service support this practice. Staff training in key areas was up to date.
People were treated with kindness and compassion. Staff respected people's privacy and dignity and people were supported to be as independent as possible. Staff had built positive and caring relationships with people.
People received personalised care that was responsive to their needs and preferences. It was clear from our conversations with staff they knew people’s needs well. People knew how to make a complaint, although nobody we spoke with had any.
There were effective systems in place to monitor the quality of the care provided. People’s feedback was sought regularly and acted upon. We received positive feedback about how the service was managed.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection: Good (report published 27 October 2016).
Why we inspected: This was a planned inspection based on the previous rating.
Follow up: We will monitor all intelligence received about the service to inform the assessment of the risk profile of the service and to ensure the next planned inspection is scheduled accordingly.