Archived: Woodland Court Residential Home

134 Portchester Road, Fareham, Hampshire, PO16 8QP (01329) 233603

Provided and run by:
Buckland Care Limited

Important: The provider of this service changed. See new profile

All Inspections

5 October 2011

During an inspection looking at part of the service

Generally people told us they were happy living at Woodland Court Residential Home and

they enjoyed the activities provided. They told us staff provided them with the help support they needed.

They told us they thought the staffing levels had improved. This was because staff had time to sit and chat with them or help them with activities.

14 July 2011

During an inspection in response to concerns

Generally people told us they were happy living at Woodland Court Residential Home and they enjoyed the activities provided. But some people told us at times there is not a lot to do at the home and they get bored. They told us staff provided them with the help they needed, but some people commented that staff were always busy and not able to spend much time chatting with them like they used to.

5 May 2011

During an inspection in response to concerns

People who use this service told us that they are happy living at the home. They said that staff listen to them and respect their views and wishes. They were aware records are kept about them, but none indicated they were involved in updating details in their documents.

People told us they are generally happy with the environment, but at the time we visited and spoke with people they told us one of the communal areas was uncomfortably hot.

People told us that if they had any concerns or problems they would talk to staff and the problems would be sorted. Relatives of people using the service expressed their view that concerns and complaints would be resolved promptly.