21 December 2021
This was a targeted inspection to check the providers progress because they had informed us they had made improvements and were planning to provide care to people in the future. We needed to assure ourselves enough improvement had been made so the service could meet the needs of people when admitted.
This inspection was carried out by an inspection manager and an inspector.
Service and service type
Woodside Care Home is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
The service did not have a manager registered with the Care Quality Commission. The provider told us they were in the process of appointing a manager. When a manager is registered with the Care Quality Commission it means they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.
Notice of inspection
We gave a short period notice of the inspection because we needed to be sure the provider would be available at the service to speak with us.
What we did before the inspection
We reviewed information we had received about the service since the last inspection. The provider was not asked to complete a provider information return prior to this inspection. This is information we require providers to send us to give some key information about the service, what the service does well and improvements they plan to make. We took this into account when we inspected the service and made the judgements in this report.
We used all of this information to plan our inspection.
During the inspection
We spoke with the provider and a care consultant commissioned by the provider to support service improvement. We did not speak with people or look at care records as there were no people using the service when we inspected.
After the inspection
We continued to seek clarification from the provider to validate evidence found.
21 December 2021
About the service
Woodside Care Home is a residential care home which can provide personal care for up to 42 people. The service is provided in a two storey building which is attached to a hotel also owned by the provider. When we inspected there were no people living in the service.
People’s experience of using this service and what we found
There were no people using this service when we inspected. However, we found the provider had not ensured the premises were safe and meeting legal requirements, or that any service provided would be safe and well managed.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection (and update)
We did not rate the service at our last inspection because the service was not providing care and no people were living in the service (published 7 April 2021).
Why we inspected
We carried out this inspection because the provider informed us they had made improvements and were planning to provide care to people in the future. This inspection was carried out to assure ourselves sufficient improvement had been made so the service could meet the needs of people when admitted.
We found the provider had not taken sufficient action and remained in breach of Regulation 12 (Safe care and treatment) and Regulation 17 (Good governance) of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014.
The overall rating for this service is 'Inadequate' and the service remains in 'special measures'. This means we will keep the service under review and, if we do not propose to cancel the provider's registration, we will re-inspect within 6 months to check for significant improvements.
If the provider has not made enough improvement within this timeframe. And there is still a rating of inadequate for any key question or overall rating, we will take action in line with our enforcement
procedures. This will mean we will begin the process of preventing the provider from operating this service. This will usually lead to cancellation of their registration or to varying the conditions the registration.
For adult social care services, the maximum time for being in special measures will usually be no more than 12 months. If the service has demonstrated improvements when we inspect it. And it is no longer rated as inadequate for any of the five key questions it will no longer be in special measures.