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Inspection Summary


Overall summary & rating

Good

Updated 11 March 2020

About the service

Lawrie Park Lodge is a residential care home providing personal care and support to people living with mental health conditions. The service can support up to 19 people in one adapted building. There were eighteen people using the service at the time of the inspection.

People's experience of using this service

The provider’s safeguarding systems guided staff to protect people from the risk of harm and abuse. Staff reported allegations of abuse so these were investigated promptly.

People were supported by competent staff to administer their medicines. Each person had a medicine administration record that staff completed accurately.

Risks associated with people’s health and well-being were assessed and staff took action to help mitigate those risks.

People were supported by enough staff to meet their individual care and support needs. Meals were prepared daily by staff and people chose their meals from the menu provided.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People took part in a social activities to meet their interests. Social events took place at the service and in the local community.

People were involved in and contributed to the care assessment process and gave their views of their care and support needs.

People were positive about the service and provided staff with feedback about the care they received. People confirmed staff were kind, caring and supported them in a dignified way and in privacy.

When people’s health needs changed they had access to health care support services to meet their needs. People discussed their individual end of their life wishes and these were recorded in line with people’s choices.

The systems in place provided people with the opportunity to make a complaint about the service or an aspect of their care.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection and update

The last rating for this service was good (published 20 July 2017).

Why we inspected

This was a planned inspection based on the rating of the service at the last inspection.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 11 March 2020

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 11 March 2020

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 11 March 2020

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 11 March 2020

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 11 March 2020

The service was well-led.

Details are in our well-led findings below.