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Overseal Residential Care Home Good

Inspection Summary


Overall summary & rating

Good

Updated 1 December 2018

Overseal Residential Care Home residential is care home that provides residential care for up to 30 older people. Bedrooms are provided over two floors with three communal seating areas and a dining area on the ground floor. A patio and garden area is available at the front of the home.

At our last inspection we rated the service good. At this inspection we found the evidence continued to support the rating of good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection. At this inspection we found the service remained Good.

There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run. The registered manager oversaw the running of the home and was supported by a deputy manager, senior support workers and support workers.

People continued to receive safe support. Sufficient staff who understood their role in protecting people from the risk of harm were available to support people. People were supported to keep safe because risks were identified and minimised to maintain their safety. Assistive technology was in place to support people to keep safe. People received their medicines in a safe way. The staff’s suitability to work with people was checked before they commenced employment. People were protected by the systems in place for the prevention and control of infection.

People continued to receive effective support. People were supported by staff who received the right training and support to meet their needs. People were supported to have maximum choice and control of their lives. People were supported by staff who understood the importance of gaining their consent regarding the support they received. People were supported in the least restrictive way possible; the policies and systems in the service supported this practice. People were encouraged to eat a balanced diet that met their preferences and assessed needs and were supported to access healthcare services. People received coordinated support that met their needs and preferences because the registered manager worked with other organisations and healthcare professionals to achieve this.

People continued to receive caring support. There was a good relationship between people using the service and the staff team and their independence, privacy and dignity were respected. People’s visitors were made welcome which supported people to maintain relationships with those who were important to them.

People continued to receive responsive support. People were supported to develop and maintain interests and be part of the local community. People were enabled to received support in their preferred way because they were involved in assessment and reviews of their care. There were processes in place for people to raise any complaints and express their views and opinions about the service provided.

People continued to receive well led support. A warm and friendly culture was in place that promoted good outcomes for people. People and their representatives were encouraged to give their views of the service; which promoted an open and inclusive culture. Staff understood their roles and responsibilities and were encouraged by registered manager to develop their skills. The registered manager and provider understood their legal responsibilities and kept up to date with relevant changes. There were systems in place to monitor the quality of the service to enable the registered manager and provider to drive improvement.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 1 December 2018

The service remains Good.

Effective

Good

Updated 1 December 2018

The service remains Good.

Caring

Good

Updated 1 December 2018

The service remains Good.

Responsive

Good

Updated 1 December 2018

The service remains Good.

Well-led

Good

Updated 1 December 2018

The service remains Good.