Archived: Jean Marshall House

15 Wilbury Avenue, Hove, East Sussex, BN3 6HR (01273) 772866

Provided and run by:
The Outlook Foundation

All Inspections

16 February 2012

During a routine inspection

During our visit, we found that people living in the home were settled and well cared for. This was reinforced by positive comments received and also evident from direct observation of effective interaction and of individuals being supported in a professional, sensitive and respectful manner.

We were told that, in accordance with their identified wishes and individual support plans, people are encouraged and enabled, as far as practicable, to make choices about their daily lives.

Positive comments from relatives of people living in the home indicated a high level of satisfaction with the care and support provided:

'We are more than satisfied with Jean Marshall House. My daughter has been there for 5 years and has come such a long way in that time. She is happy and fulfilled. She receives emotional support and has definitely gained skills, which in turn have given her more confidence and independence'.