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The Cedar Gardens Care Limited Good

Inspection Summary


Overall summary & rating

Good

Updated 26 June 2019

About the service:

The Cedar Gardens Care Limited is a care home registered to provide nursing and personal care for up to 45 people. At the time of the inspection, there were 41 people living at the home.

People’s experience of using this service:

The home continues to provide a good level of care and support to people. People were treated with dignity and respect.

People told us they felt safe living at the home. Staff had a good understanding of abuse and the safeguarding procedures that should be followed to report abuse and incidents of concern.

Risk assessments were in place to manage potential risks to people, whilst also promoting their independence.

People were supported with their medicines in a safe way.

People were supported to have enough to eat and drink. Dietary preferences and support needs were accommodated.

People had access to health care professionals for routine appointments, or if they felt unwell.

People were involved in making decisions about their care and support. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

Adequate staffing levels were in place. We observed that staff were responsive to the needs of people living in the home.

Appropriate pre-employment checks were carried out to ensure only suitable staff worked at the service.

Staff received regular refresher training to ensure they had the skills and knowledge to perform their roles. Specialist training was provided to make sure that people's needs were met and they were supported effectively.

A complaints procedure was in place and people knew what to do if they had a concern.

The management team was open and transparent throughout the inspection process and demonstrated a commitment to the ongoing development of the service.

There were systems in place to monitor the quality and safety of the service being provided.

The home was clean, and the risk of spreading of infections was well managed.

Rating at last inspection:

Good (Report published 28 October 2016.)

Why we inspected:

This was a planned inspection based on the rating at the last inspection.

Follow up:

We will continue to monitor intelligence we receive about the service until we return to visit as per our inspection programme. If any concerning information is received we may inspect sooner.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Inspection areas

Safe

Good

Updated 26 June 2019

The service remains safe.

Details are in our Safe findings below.

Effective

Good

Updated 26 June 2019

The service remains effective.

Details are in our Effective findings below.

Caring

Good

Updated 26 June 2019

The service remains caring.

Details are in our Caring findings below.

Responsive

Good

Updated 26 June 2019

The service remains responsive.

Details are in our Responsive findings below.

Well-led

Good

Updated 26 June 2019

The service remains well-led.

Details are in our Well-Led findings below.