We carried out a review of the data available to us about Priory Radstock on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Priory Radstock, you can give feedback on this service.
Priory Radstock is a residential care home providing personal care to 11 people at the time of the inspection. The service can support up to 12 people.
The premises is made up of the main house and a smaller coach house, consisting of 2 self-contained apartments. People have access to a communal kitchen, dining space, lounges and a level garden. The registered manager’s office is adjacent to the lounge on the ground-floor of the main house.
People’s experience of using this service and what we found
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
Right Support: People’s preferences, choices and independence were respected and promoted. There were sufficient numbers of suitably qualified staff to ensure care was delivered in line with people’s needs and wishes. Care plans provided comprehensive information about people; guidance was available for staff about how to meet people’s individual needs.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care: Staff knew people well and there was a person-centred culture in the service. Staff respected people’s privacy and dignity, including knocking on doors to people’s private accommodation before entry. Relatives told us staff were kind and caring, and they felt people were safe.
Right Culture: People were supported to live empowered lives and access the community, employment and activities. Staff we spoke with were positive about the support they received from the management team. People were supported to access healthcare they needed and staff worked with professionals to ensure people’s needs were met.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 18 November 2021 and this is the first inspection.
The last rating for the service under the previous provider was requires improvement, published on 25 October 2019.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Priory Radstock on our website at www.cqc.org.uk.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.